Privacy Policy

Privacy Policy Dutch|Renew

About our privacy policy
Dutch|Renew cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Shambu. The starting date for the validity of these conditions is 10/03/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact, u
find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Online store software
Shopify
Our webshop has been developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for anyone else
goal. Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored.

Web hosting
Strato
We purchase web hosting and e-mail services from [Strato]. [Strato] processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. [Strato] has
appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your personal data. [Strato] is bound by the confidentiality agreement.

Email
xxx

Payment processors
Mollie
We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie saves your
data no longer than permitted by law.

Reviews
Trust pilot
We collect reviews through the Trustpilot platform. If you leave a review via
Trustpilot then you are obliged to provide your name, place of residence and e-mail address. Trustpilot shares
this information with us, so that we can link the review to your order. Trustpilot publishes your
name and place of residence also on your own website. In some cases, Trustpilot may contact you
record to provide an explanation of your review. In the event that we invite you to leave a review
let us share your name and email address with Trustpilot. They only use this data for the purpose of sending you out
invite you to leave a review. Trustpilot has appropriate technical and organizational
measures taken to protect your personal data. Trustpilot reserves the right to
to engage third parties for the provision of the service, we are committed to this
Trustpilot consented. All the safeguards mentioned above with regard to protection
of your personal data also apply to the parts of the service for which
Trustpilot engages third parties

Shipping and logistics
PostNL
If you place an order with us, it is our job to have your package delivered to you. We use
the services of PostNL for carrying out the deliveries. It is therefore necessary that we know your name,
share address and residence details with PostNL. PostNL uses this data only for the purpose of
performance of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data
also available to these parties.

UPS
xx

Billing and accounting
Shopify
We use the services of [Shopify] to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. [Shopify] is bound to secrecy and will treat your data confidentially. [Shopify] does not use your personal data for purposes other than those described above.

External Sales Channels
Ebay.com

Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to register
legitimize. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of inspection You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who process this data at the e-mail address known to us.

Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing You always have the right to have the data that we process or have processed that relate to your person or for that purpose
to be traceable. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to transferability You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure
linking of data files can then no longer be guaranteed.
Right of objection and other rights In some cases you have the right to object to the processing of your personal data
by or on behalf of Shambu. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will provide copies and/or copies
of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling
subject. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to keep track of and receive reports on how visitors use the website.
This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can do this
interpret information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and
other Google services and products. Third Party Cookies
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we already collect data
relating to you, we will inform you by e-mail.

Contact details
Email: contact@dutchrenew.nl
Afrikaweg 33G
9407 TL Assen