Refund Policy

At Dutch|Renew, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a comprehensive returns and refunds policy to ensure your peace of mind.

Right of Cancellation

You have the right to cancel your order within 14 days of receiving it, without the need to provide any specific reason. Following the cancellation, you have an additional 14 days to return the product to us. Upon receipt of the returned item, we will promptly refund the entire order amount, including the original shipping costs. Please note that the cost of returning the product to our webshop is your responsibility. For precise rates, please refer to your chosen carrier's website.

Return Conditions

To ensure a smooth return process, kindly return the product to us with all supplied accessories and, if reasonably possible, in its original condition and packaging.

Exercising Your Right

To exercise your right of cancellation, please contact us at We will initiate the refund process within 14 days of receiving your return, provided that the product has been returned in good order.

We value your satisfaction and aim to make the returns and refunds process as hassle-free as possible. If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team at